Privacy Policy

Contact:

If you have any additional questions, require further information about our privacy practices, or wish to file a complaint, please feel free to contact us via email at contact@ligionherbal.com or by mail using the provided details below: Plot #15 & 17, Road #11/05, Block #D, Sagufta Housing, Pallabi, Mirpur Dhaka-1216, Bangladesh

 

Collection of Personal Information:

When you visit our website, we gather specific information about your device, your interactions with the site, and the data necessary to process your purchases. Additionally, if you reach out to us for customer support, we may collect additional information. In this Privacy Policy, we refer to any information concerning an identifiable individual, including the details below, as “Personal Information.” Please refer to the following list for more details regarding the Personal Information we collect and the reasons behind it.

 

Device Information:

Purpose of collection: To ensure accurate loading of the website and to perform analytics on site usage in order to optimize the user experience. Source of collection: Automatically collected when you access our website using technologies such as cookies, log files, web beacons, tags, or pixels [INCLUDE OR REMOVE OTHER TRACKING TECHNOLOGIES AS APPLICABLE].

 

Disclosure for business purposes:

Shared with our processor Shopify [INCLUDE ANY OTHER VENDORS WITH WHOM THIS INFORMATION IS SHARED]. Personal Information collected: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the website [INCLUDE OR REMOVE OTHER COLLECTED PERSONAL INFORMATION AS APPLICABLE].

 

Order Information:

Purpose of collection: To provide products or services, fulfill our contractual obligations, process payment information, arrange shipping, issue invoices and order confirmations, communicate with you, screen orders for potential risks or fraud, and provide information or advertising relating to our products or services based on your preferences. Source of collection: Collected directly from you.

 

Disclosure for business purposes:

Shared with our processor Shopify [INCLUDE ANY OTHER VENDORS WITH WHOM THIS INFORMATION IS SHARED, SUCH AS SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS]. Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER ACCEPTED PAYMENT TYPES]), email address, and phone number.

Customer Support Information:

 

  • Purpose of collection: To offer customer support services.
  • Source of collection: Collected directly from you.
  • Disclosure for business purposes: [INCLUDE ANY VENDORS USED FOR CUSTOMER SUPPORT].
  • Personal Information collected: [INSERT ANY ADDITIONAL INFORMATION COLLECTED, SUCH AS OFFLINE DATA OR PURCHASED MARKETING DATA/LISTS].

  

Sharing Personal Information:

We share your Personal Information with service providers to assist us in providing our services and fulfilling our contracts with you, as described above. For example: We utilize Shopify to power our online store. You can find more information about how Shopify uses your Personal Information in their privacy policy: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information that we receive, or protect our rights.

 

Cookies:

A cookie is a small piece of information that is downloaded to your computer or device when you visit our website. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection), eliminating the need to re-enter this information each time you visit or navigate between pages. Cookies also provide insights into how people use the website, such as whether they are first-time or frequent visitors. To optimize your experience on our website and provide our services, we use the following cookies: [Please cross-check this list with Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies] Necessary Cookies for Store Functionality